How do I troubleshoot call quality issues with doxy.​me?

In the event that you experience poor video quality or the audio is unclear, the customer support team at doxy.me will be able to assist. They can be reached by logging into your doxy.me account and clicking the '' HELP'' button on the dashboard. 

In addition, you can run a diagnostics test by clicking on the ''Pre-call Test.'' This will detect any issues as well as provide troubleshooting steps to resolve them. 

If you have any questions, please contact us. 

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