Why is Luminello asking me to add a Tax ID to my account?

A valid tax ID is essential to running your practice because you can't create invoices and superbills or submit claims without it. When creating an invoice, superbill, or submitting a claim, you will be prompted to enter the 9-digit IRS (Internal Revenue Service) tax ID for the branch your patient/client's chart is assigned. 

Note: Please read this article to see which branch a chart is assigned to. 

Here's what you will see when there is missing or invalid tax ID information on a branch:

1. When creating an invoice (either with the auto-invoicing feature or from the patients' billing section) or submitting a claim without a valid Tax ID inputted in your account, you will see an error message like the one below. To add your Tax ID, click "here."

2. You will be taken to your "Practice Info" section, where you can add a Tax ID and edit your branch details.

For more information about adding your office address, Tax ID, and branch, review the steps provided in this article. 

If you have any questions, please contact us.