How do I indicate a replacement or a voided claim?

You can indicate a replacement or a voided claim using a frequency code. Here's an explanation of each one:

  • 1: Indicates the claim is an original claim.
  • 7: Indicates the new claim is a replacement or corrected claim – the information present on this bill represents a complete replacement of the previously issued bill.
  • 8: Indicates the claim is a voided/canceled claim.

These codes can be added in the "Resubmission code (22)" section of the patient's/client's claim form. The original reference number is entered on the corresponding field right next to this one. 

If you have any questions, please contact us.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.