How do I indicate a replacement or a voided claim?
You can indicate a replacement or a voided claim using a frequency code. Here's an explanation of each one:
- 1: Indicates the claim is an original claim.
- 7: Indicates the new claim is a replacement or corrected claim – the information present on this bill represents a complete replacement of the previously issued bill.
- 8: Indicates the claim is a voided/canceled claim.
These codes can be added in the "Resubmission code (22)" section of the patient's/client's claim form. The original reference number is entered on the corresponding field right next to this one.
If you have any questions, please contact us.