How do I determine the status of an e-lab order?

Follow these steps to check on the status of an e-lab order for any of your patients. 

1. Go into a patient's chart through the ''Charts'' tab or by using the ''Shortcuts'' menu on the home page.

2. Click on "Labs" and then on the "E-Results & other info" tab. 

3. Click on "Orders" in the Change Healthcare section. 

4. Look under the "Status" column to see the status. 

• Inactive = The order is inactive and has not been transmitted to the lab yet. 
• Transmitted = The order was transmitted to the lab. 
• Entered: The order was entered and activated. 

Please note: Due to recent changes in how selected labs are transmitting lab results, certain lab results may not generate notifications. We are aware of the issue and actively investigating potential solutions.

If you have any questions, please contact us.