How do I lift my fraud alert so I can pass IDP?

For more information on how to lift the fraud alert temporarily, click this link. 

If you want to lift the fraud alert permanently, please follow the steps below:

1. Contact Experian at 800-493-1058 and ask them to lift the fraud alert. Note: Ask Experian how long will it take before the fraud alert is lifted. If the IDP process is attempted before it is lifted, it will not be successful.

2. Attempt to complete the IDP quiz after the fraud alert is lifted.  

3. After successfully passing the IDP quiz, contact Experian and ask them to activate the fraud alert.

Note: If you are still having issues with the IDP Quiz after lifting the fraud alert, please let us know.

If you have any questions, please contact us.

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