How many passwords do I need and what is the difference between them?

There are three passwords that you will use with DrFirst:

  1. Signature password - This is the password that a you use to send any prescription to the pharmacy when you click "sign and send". It is set by DrFirst and is included in the welcome email to you. We recommend you change your password here right away.
  2. Passphrase - This is the password that needs to be entered whenever you send a controlled substance prescription. You set this up yourself during identity proofing. This can be reset by going to this link and by having your NPI and credential ID in the Symantec app available for the initial screen; then, in the next screen, you'll enter your email and the token (the code that changes every 30 seconds).
  3. Log in password - This is the password that you use to log in to iPrescribe.

 If you have any questions, please contact us.

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