I've completed identity proofing with DrFirst, now what do I do?

Once your e-prescribe account is fully activated, it's time to use DrFirst. Here's how to do things efficiently.

Fastest ways to set up a chart & send a prescription

1. Enter allergy info.

2. Here are the prescription options:

  • Enter a brand new prescription.
  • Renew a prescription:
    • Renew just one previous prescription (to do this, DON'T click the prescription itself, click the "Renew from medication" or "Prescribe from medication" icons) OR,
    • Renew more than one prescription at a time.
  • Send the prescription:
    • Enter your signature password to send any prescription - this was sent to you in an email confirming your account was set up.
    • If a controlled substance, check the box, then sign with your "passphrase" that you set during identity proofing (NOT your "signature password") and token.
    • For more explanations of DrFirst passwords and how to reset them, check out this article.

Note: If you see a warning that you are not set up for prescribing controlled substances, please contact us to investigate what could be happening with DrFirst. 


Big time-savers

1. Are you getting too many warnings? Check out this article to learn how to reduce unnecessary warnings. 

2. Add medication to your favorites list, and prescribe from there to save time. 

Note: To prefill the "sig" when prescribing from your favorites list, make sure to click the link that shows the sig (directly below the medication - e.g., "1 capsule by mouth").


Known issues

1. Is something not working right? Check out the DrFirst known issues list to see if what you've identified has already been reported and to see status updates.

If you have any questions, please contact us.

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