How do I set up a telepsych appointment in

Here's how to set up a telepsych appointment in Luminello through

1. In your Luminello calendar, create an appointment and check “Video.” ( Note: You must have already selected a chart for the checkbox to be enabled, and that chart must have an active portal account.) 

2. In the Luminello portal dashboard, beneath the appointment time, your patient/client will see a link to your virtual waiting room.

  • Patients/clients of free users will be able to access the virtual waiting room by clicking on the ''Open Doxy'' button as shown below: 

3. To begin a telespsych appointment, both you and your patient/client will click the link (yours will be in your calendar, in the appointment info. You can also open a new tab and sign in to your account) and voilà, your patient/client will be placed in your virtual waiting room in a new tab, and so will you, if you have saved your login info to your browser.

  • Video appointments will be displayed with a camera icon in the calendar as shown below:

4. On your account, make sure to click on the correct patient's name to start the session. 

That's it! If you have any questions, please contact us

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.