Getting Started 101
- How do I sign up for doxy.me?
- What if I already have a doxy.me account, can I use it on Luminello?
- How do I set up the doxy.me integration in Luminello?
- How do I set up a telepsych appointment in doxy.me?
- How do I get a BAA with doxy.me?
- How does the clinician begin a video session?
- How does my patient/client begin a video session?
- How do I change an office appointment to a video session?
- Who do I contact for customer support for telepsych issues?
- How do I troubleshoot call quality issues with doxy.me?
Recommended doxy.me getting started articles
- Dashboard and account settings
- Minimum system requirements
- Allow access to camera in macOS
- Allow access to camera in Windows 10
- Will my patients see other patients in the waiting room?
- How to start a call with your patient/client
- Patient/client queue: overview
- Waiting room overview
Recommended doxy.me advanced articles
- Connection issues: Unable to start call
- Connection issues: Poor video quality
- Call settings: Make device changes during call
- Video controls: Turn off webcam during call
- Video issue: My patient/client can't see me
- Video issue: I can't see my patient's/client's video
- Audio issue: My patient/client can't hear me
- Audio issue: I can't hear my patient/client
- My patient/client is not appearing in my queue