How do I book a screenshare or phone session?

Premium plan subscribers can book a screenshare or phone session with one of our experts. Read on to learn more.  

1. From your main dashboard, click on "Account." 2. You're automatically prompted to the ''Settings'' section. From here, click on ''Get extra support.'' 

3. Click on ''Quick troubleshooting screenshare/phone call re specific account questions - paid plan subscribers only.'' 

4. Select your preferred time and date for the session, and click "Continue."5. Fill out the form with your information, and let us know what issue you'd like us to troubleshoot with you during the session. Then, click ''Complete Appointment.'' 6. You'll receive a confirmation with the link to access the session. Click on the ''Add to iCal/Outlook'' or ''Add to Google'' button to link the session to your preferred calendar. 

If you have any questions, please contact us.