How do I adjust my transaction auto-receipts?

Here's how to adjust your transaction auto-receipts that go out every time a patient's/client's credit card is charged: 

1. Log into your PayConex account here. Your username and password can be found in the welcome email that was sent when your merchant processing account was approved. 

2. To specify the email address that will be displayed on transaction auto-receipts sent to your patients/clients, go to the "Settings>Manage Settings" section. In the "Billing Contact Email" field, you can enter the desired email address for this purpose.

3. To prevent auto-receipts from being sent to your patients/clients, scroll down to the ''Notification Rules'' section and ensure that the ''Send Customer Receipt'' option is set to ''No.''

4. To save your changes click on the ''Update Settings.''

Note: Luminello has no control over these settings. 

If you have any questions about your PayConex portal, please contact us and we will contact Bluefin on your behalf. Alternatively, you may contact Bluefin's Customer Support Team directly.