How do I create an admin assistant account?
Please note that assistants must be invited from within a Luminello account in order to gain access to the platform. You can invite your admin assistant by following these steps:
1. Click "Account".
2. Under "Settings" click the "+Add an assistant" button.
3. A pop-up will appear. Enter your assistant's email address and click "Send".
Please note: you can have multiple assistants on one account and that there is no need to delete or remove previous assistants.
4. Once your assistant has received the email, they can click on the link which will prompt them to create an account. Please see below screenshot for reference.
5. Once the account has been created, you can then grant the appropriate privileges. To do this, go to Account>Settings and scroll down to "Administrative Assistant". Check all the boxes that correspond to the permissions that you would like to grant the assistant.
Please note: You must be logged out of all active Luminello sessions to create a new account. Otherwise, you can open a private browser to continue. If you are logged in to an active Luminello session, the option to create an Administrative account on the same internet browser will not be available to you.
That should do it! If not, please contact us and we'll be glad to help!