What to do when a clinician without owner permissions wants to upgrade their license?

Only the owner/super admin can remove/change licenses in the group. Read on to learn how.

1. First, you need to add the new license. 

2. Next, go to "User" and click on "Modify" next to the user you'll be updating the license to. 

3. On the "Modify" menu, click on the "Plan" drop-down.

4. Select the new plan for this user, and lastly, click on "Save" to save your changes.

5. Once you have selected the new plan, you need to delete the no longer needed license. Go to the "Group Licenses" section, and click on "Remove License."

6. Add a checkmark next to the license you wish to remove and click on "Remove Licenses."

If you have any questions, please contact us.