How does customer service for insurance claim submissions work?

  • Questions about your Apex portal, credentialing, payers, account, or payer numbers or IDs:  contact ApexEDI directly, M-F 10 am-7 pm ET at (800) 840-9152 or via email.
  • Questions about features within Luminello will be answered by our helpful Customer Services reps, so contact us for any additional queries.
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