How do I cancel my Bluefin account?

You have a contractual obligation directly with Bluefin when you sign up for merchant processing.  Therefore, to cancel your Bluefin merchant account, you must follow these steps:

  • You must contact our dedicated representative at Bluefin, Kelvin Reid, at tel 800 675 6573 x7802.  
  • Luminello is not authorized to close your Bluefin merchant account for you. 
  • The above applies whether you are planning to continue using Luminello or not. Your Luminello account and your Bluefin merchant account are separate.
  • If you do not contact Bluefin directly to cancel, your contractual Bluefin account fees will continue to accrue.

If you have any questions, please contact us.

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