How do I cancel my ApexEDI account?
You have a contractual obligation directly with ApexEDI when you sign up for insurance claim submission processing. Therefore, to cancel your ApexEDI account, you must follow these steps:
- You must contact our ApexEDI directly M-F 10am-7pm ET at (800) 840-9152.
- Luminello is not authorized to close your ApexEDI account for you.
- The above applies whether you are planning to continue your use with Luminello or not. Your Luminello account and your ApexEDI merchant account are separate.
- If you do not contact ApexEDI directly, your contractual ApexEDI account fees will continue to accrue.
If you have any questions, please contact us.