How do I reset my username and password?
Here's how to reset your Luminello username and password.
Note: These steps are meant to preserve the security of your personal information.
Resetting your username
1. From the login page, click on "Forgot username?."
Or...
1. Click here.
2. Enter the email address registered with Luminello, and click on "Submit." You will receive an email with your username.
Resetting your password
1. From the login page, click on "Forgot password?."
Or...
1. Click here.
2. Enter your username, and click on "Submit." You will receive an email with instructions to reset your password.
If you don't get the email with the password reset instructions, please see this article.
If you have any questions, please contact us.