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Messages

  • How do I send a message to a patient/client?
  • Is my file too large to upload?
  • Messaging Overview
  • How do I add an email to the chart?
  • Why can't I send a message to all my patients/clients at once?
  • How do I know if a patient has read my message?
  • Can I send a message outside of Luminello?
  • How do I upload multiple attachments at once?
  • How do I create a custom signature for my emails?
  • How do I use snippets in my messages?
  • Is there a way to completely delete a message from the system?
  • How do I set up an out-of-office reply?
  • Why is my assistant not receiving my patient's/client's messages?
  • How can I prevent patients/clients from replying to messages?
  • How do I reply to a message?
  • Can I forward message notifications received within the platform?
  • Why is the name of my patient/client greyed out when I try to send a message?
  • How can I keep track of important messages?
  • How can I send more than one link in an email?
  • How can I turn on/off message notification emails?

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