Luminello Help Center
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Frequently Asked Questions

  • What types of reports can Luminello generate?
  • How do I create a chart?
  • How can my supervising clinician co-sign my notes?
  • Can I forward message notifications received within the platform?
  • How can I handle refunds if the card is inactive?
  • Can I e-Prescribe controlled substances in multiple states?
  • What counts towards the monthly note limit?
  • How do I respond to a request for data deletion?
  • How can I bill for a ''no show'' appointment?
  • How do I switch from Practice Fusion?
  • FAQ about the 21st Century CURES Act
  • When is my monthly notes counter refreshed?
  • Why is the "Send Form" button greyed out when I try to send a form to a patient/client?
  • What is the difference between rendering NPI and billing NPI?
  • How do I indicate a replacement or a voided claim?
  • Does the diagnosis and CPT code populate from the note or is it a list I pick from?
  • How do I minimize the support chat box?
  • What navigation shortcuts are in Luminello?
  • How can I switch from solo practice to group practice?
  • Tell me more about how training and customer support works
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Categories

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  • Troubleshooting
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