Frequently Asked Questions
- What types of reports can Luminello generate?
- How do I create a chart?
- How can my supervising clinician co-sign my notes?
- Can I forward message notifications received within the platform?
- How can I handle refunds if the card is inactive?
- Can I e-Prescribe controlled substances in multiple states?
- What counts towards the monthly note limit?
- How do I respond to a request for data deletion?
- How can I bill for a ''no show'' appointment?
- How do I switch from Practice Fusion?
- FAQ about the 21st Century CURES Act
- When is my monthly notes counter refreshed?
- Why is the "Send Form" button greyed out when I try to send a form to a patient/client?
- What is the difference between rendering NPI and billing NPI?
- How do I indicate a replacement or a voided claim?
- Does the diagnosis and CPT code populate from the note or is it a list I pick from?
- How do I minimize the support chat box?
- What navigation shortcuts are in Luminello?
- How can I switch from solo practice to group practice?
- Tell me more about how training and customer support works