Frequently Asked Questions
- How does the chart import process work?
- What is the fastest way to navigate around Luminello?
- How do I create a chart?
- How do I sign up for a free onboarding session?
- How can I export my patient's notes?
- How can I upgrade or downgrade my Luminello account?
- How do I book a screenshare or phone session?
- How do I change my password?
- I'm going to join a Luminello group, what do I do with my account?
- Where can I find Luminello's terms of service?
- How can I customize my appointment confirmation and reminder emails?
- How do I make the switch from a solo practice to a groups practice?
- Hire us to create custom templates, questionnaires, and admin forms, or edit Luminello sample forms
- How do I switch from Practice Fusion?
- Help, my patient/client has forgotten their username/ password!
- Can I dictate into Luminello?
- What do I do if I need a replacement token for e-prescribing?
- I am set up for e-refills; why am I receiving pharmacy faxes?
- How do permissions work in the financial section?
- What counts towards the monthly 30-note/month limit?