Frequently Asked Questions
- Can I e-Prescribe in Luminello via telepsychiatry?
- How do I book a screenshare or phone session?
- Is there a form that I can send to my patients to comply with the ''No Surprises Act''?
- AVS Checks FAQs
- Premium features overview
- Is there a preloaded list of medical diagnoses we can use even if I am a therapist and not a prescriber?
- How can I add a Luminello button to my website?
- How can I add ''Luminello'' to my browser's spell checker and to iOS dictation?
- How do I bill for prolonged sessions in the ApexEDI portal?
- How can I see which branch my charts are assigned?
- I'd like to have a rating scale built and added to my Luminello account. What do I do?
- How do I bill for reviewing a rating scale?
- Can I dictate into Luminello?
- How does insurance info get entered if the patient/client isn't the insured?
- How can I process rapid-fire collections?
- I'm going to join a Luminello group, what do I do with my account?
- Where can I find Luminello's terms of service?
- Help, my patient/client has forgotten their username/ password!
- What do I do if I need a replacement token for e-prescribing?
- I am set up for e-refills; why am I receiving pharmacy faxes?