Frequently Asked Questions
- What are the minimum requirements for the optimal performance of Luminello?
- How do pro-rated charges work for upgrades?
- I was given a promo code, how can I use it when upgrading my Luminello account?
- What file types can I upload in Luminello?
- How do I enable third-party cookies?
- How can I easily see which patients I haven't seen recently?
- How can I bill for a ''no show'' appointment?
- Premium features overview
- Can Luminello subscribers receive a discount when signing up for doxy.me?
- Assistants: How can I check the tasks after the update?
- How do I indicate a replacement or a voided claim?
- Where do I get more info about a claim?
- Why am I being asked to login to my OneTouch portal?
- How can I add multiple units for add-on CPT codes?
- How do I create an aging report for unpaid insurance claims?
- How do I complete the PCI compliance renewal for my practice?
- Why doesn't my question appear in a signed form/note if there is no answer selected?
- Is there is a preloaded list of medical diagnoses we can use even if I am a therapist and not a prescriber?
- Does the diagnosis and CPT code populate from the note or is it a list I pick from?
- Why are medication pop-ups showing up when e-prescribing?