Frequently Asked Questions
- How do I enable third-party cookies?
- How can I easily see which patients I haven't seen recently?
- Assistants: How can I check the tasks after the update?
- Where do I get more info about a claim?
- Why am I being asked to login to my OneTouch portal?
- How can I add multiple units for add-on CPT codes?
- How do I create an aging report for unpaid insurance claims?
- How do I complete the PCI compliance renewal for my practice?
- Why doesn't my question appear in a signed form/note if there is no answer selected?
- Why are medication pop-ups showing up when e-prescribing?
- How do I opt-out of notification emails about Luminello activities?
- How does spell checker work in each browser?
- I'm an international citizen, can I use Luminello?
- Can the notes saved on the notepad be requested by a patient?
- What is a BAA?
- When sending a e-lab order, why is the performing lab not being pre-filled?
- How can I create superbills for my biller?
- How do I get an e-lab account with the major labs?
- Why am I unable to attach multiple files to a message?
- How to turn off browser extensions?