Frequently Asked Questions
- How do I bill for prolonged sessions in the ApexEDI portal?
- How can I see which branch my charts are assigned?
- FAQ about the 21st Century CURES Act
- I'd like to have a rating scale built and added to my Luminello account. What do I do?
- How do I see all rating scale results in one place?
- How do I bill for reviewing a rating scale?
- What should I do if I'm unable to log in after the update?
- How do I create a chart?
- Can I e-Prescribe controlled substances in multiple states?
- Hire us to create custom templates, questionnaires, and admin forms, or edit Luminello sample forms
- How can I access advanced reports in Luminello?
- Can I dictate into Luminello?
- How does insurance info get entered if the patient/client isn't the insured?
- Is there a form that I can send to my patients to comply with the ''No Surprises Act''?
- How can I upgrade or downgrade my Luminello account?
- How can I process rapid-fire collections?
- How can I add a Luminello button to my website?
- How does the chart import process work?
- I'm going to join a Luminello group, what do I do with my account?
- How do I book a screenshare or phone session?