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Billing & Financial

  • How do I update diagnoses on the billing statement?
  • How can I track my claims that I have submitted to insurance?
  • How do I start my ERA enrollment with ApexEDI?
  • Can I submit insurance claims electronically if I'm out of network?
  • How do I send out receipts?
  • How can I allow patients/clients to create their own statements and invoices?
  • How do I adjust the balance due?
  • How does customer service for insurance claim submissions work?
  • How can I create superbills for my biller?
  • How do I bill a patient/client for the co-pay, co-insurance or deductible while the claim is still being processed?
  • Diagnoses overview
  • How can I be notified when a patient makes a payment to their account?
  • How can I apply a payment to an invoice?
  • How do I get detailed information about a transaction in Payconex?
  • Invoicing FAQs
  • How can I log in to my Payconex account?
  • Why are my add-on codes defaulting to half the total charge?
  • How do I send an invoice?
  • I offer discounts - how do I handle that?
  • How do I cancel my ApexEDI account?
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