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Billing & Financial

  • Can I auto-charge a patient/client 24 hours prior to an appointment?
  • In order to bill a patient/client, do I need to attach it to a note?
  • What information is available on the ''Financial Summary'' section?
  • How do I manage my NPI information in statements/invoices and lab slips?
  • What happens with my patient's/client's credit card information if I cancel my credit card processing account with Bluefin?
  • If patients/clients generate their own statement, where does the diagnosis code come from?
  • How can I enable invoice reminders?
  • I don't see the insurance company I'm looking for, what do I do?
  • How do I adjust my invoice settings?
  • How do I create an invoice for all my patient's/client's transactions?
  • Do I need a professional biller to use Luminello?
  • Are all EOBs added in Luminello or only those with electronic payment?
  • What are modifier codes and how are they used?
  • What actions can I take with an invoice?
  • How can I record billing for a session from a note?
  • How do adjustments work?
  • How do I set up my billing codes so it splits the charge appropriately for each code?
  • Why does ZZ show up next to a payer name?
  • How can I see my patient's/client's invoices?
  • What is the difference between the permission for invoices and the permission to send external notifications?
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