Billing & Financial
- If patients/clients generate their own statement, where does the diagnosis code come from?
- How do I create an invoice for all my patient's/client's transactions?
- Do I need a professional biller to use Luminello?
- What are modifier codes and how are they used?
- Why does ZZ show up next to a payer name?
- How can I enable invoice reminders?
- Are all EOBs added in Luminello or only those with electronic payment?
- How do I adjust my invoice settings?
- How can I process rapid-fire collections?
- What reports can I run in the ApexEDI OneTouch Portal?
- What actions can I take with an invoice?
- Why should I submit claims individually even though it's faster to submit them in bulk?
- How can I see my patient's/client's invoices?
- I just tried submitting a claim. I received a note that said that the payer name and address is invalid in the system. How can this be corrected?
- How do I check the claim status in the ApexEDI portal?
- What is the difference between the permission for invoices and the permission to send external notifications?
- How do I set up my billing codes so it splits the charge appropriately for each code?
- Where do I get more info about a claim?
- Does Luminello check eligibility for pre-auths?
- How do I add a place of service code when billing for telehealth services?