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Billing & Financial

  • How do I create an aging report for unpaid insurance claims?
  • When using the credit card processing, is there a way to transfer the credit card fees so that they are payable by the patient?
  • What do those insurance codes mean?
  • How do I know if an invoice has been sent?
  • How do I indicate a replacement or a voided claim?
  • For accounting purposes, how do I sort by the payment method used for a transaction?
  • How do I adjust the balance due in the portal to show only the invoiced amount due?
  • How do I adjust my transaction auto-receipts?
  • How can I track my patient's/client's invoices?
  • What information is required to start the enrollment process to submit claims electronically to Beacon Health?
  • How can I report missing ERAs?
  • Why can't I view ERA reason codes and add-ons in Luminello?
  • How can I prevent patients/clients from creating statements and invoices?
  • How do I see a list of all non-invoiced transactions?
  • Is there a manual I can use for Bluefin's Payconex portal?
  • What information is contained in the Financial CSV Export?
  • Is there a way to view the list of CPT codes that were billed out for all patients?
  • How do I delete an invoice?
  • Why am I being asked to login to my OneTouch portal?
  • Why is Luminello asking me to add a Tax ID to my account?
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