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Billing & Financial

  • Where does the employee assistance program number go on the HCFA form?
  • Why are reimbursements not separated by CPT code in my patient's chart?
  • What is an insurance downgrade?
  • How to use one ApexEDI account for multiple Luminello accounts?
  • How do I apply write-offs in Luminello?
  • How can I adjust my default hourly rate?
  • Why are claims submitted to UPMC not auto-updating in Luminello?
  • How do I send reminders to myself about upcoming credit card expirations?
  • Can I add more than one credit card for my patients/clients?
  • How do I see unpaid invoices?
  • How do I run a pre-authorization in my patient's card?
  • How can I sign up for Apex EDI's secondary claim processing?
  • How do I bill for prolonged sessions in the ApexEDI portal?
  • What are AVS checks?
  • How can I change the default hourly rate on individual charts?
  • How do I see just overdue invoices?
  • How can I edit a payment applied to an invoice?
  • How do I skip the ''Invoice Preview'' screen when creating an invoice?
  • AVS Checks FAQs
  • Why do I need to update my patients' credit card information?
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