Troubleshooting
- What should I do if I'm unable to log in after an update?
- How can I copy/paste without hidden code getting introduced?
- How do I allow pop-up windows?
- How do I send you a screenshot?
- How do I clear my cache and cookies in Firefox on a Windows laptop or desktop?
- How do I run a traceroute?
- How do I clear my cache and cookies in Firefox on a Mac laptop or desktop?
- Why is Luminello showing a warning message that my connection is down while everything else is working fine?
- Why am I being asked to login to my OneTouch portal?
- Help! I got a 403 error. What can I do?
- What can I do if my Google Chrome browser opens a new tab at every click in Luminello?
- Help! I can't download my e-lab result
- How can I fix the "This site can't be reached" error?
- What should I do if I encounter an error message while navigating Luminello using my browser?