Is there a way to completely delete a message from the system?
There is no way to completely delete the message. However, a clinician is able to archive messages. There are two ways to archive messages.
From within the message:
1. Within the message, click the "Archive" button.
From the messages tab:
1. Go to the inbox.
2. Check the box beside the message.
3. Click "Settings".
4. Choose "Send to Archive".
That's it!! If you have any questions, please contact us.