Is there a way to completely delete a message from the system?

There is no way to completely delete the message. However, a clinician is able to archive messages. There are two ways to archive messages. 

From within the message:

1. Within the message, click the "Archive" button.

From the messages tab:

1. Go to the inbox.

2. Check the box beside the message.

3. Click "Settings".

4. Choose "Send to Archive".

That's it!! If you have any questions, please contact us.

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