How do I change the e-mail address on a patient's/client's chart?
If a patient has already been invited to the portal and has created an account, you will not be able to update the email address on the chart. This can only be done from the patient/client portal side.
Please check out this article for a step-by-step guide on updating the e-mail address from the patient portal, which may be shared with patients/clients.
If you have any questions, please contact us.