Why can't I copy/paste into my snippets?

Unfortunately, Microsoft Word, Evernote, Mac Pages, Google Docs, PDFs, or any other word processing software/apps can insert "hidden code" that conflicts with Luminello's code. Unfortunately, this doesn't show up until you sign a note or send a message, when the note or message may look broken or appear blank. If you copy/paste into your snippets and then use them in a note, this hidden code will affect the formatting of the note or message. Luminello, therefore, does not recommend pasting, as we are unable to fix notes or messages that appear broken or blank as a result of this process.

If you must copy/paste, you can try the following to minimize the risk of this happening:

That's it! If you have any questions, please contact us.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.