How can I refund a charge done to a credit card?
See below to learn how to issue a refund for a charge done to a patient's/client's credit card through Bluefin:
Note: If the transaction was not processed through Bluefin and you'd like to add a refund transaction to the patient's/client's transaction history, please see this article instead.
1. Access the patient's/client's chart, and click on the ''Billing'' tab.
2. Find the transaction you wish to refund and click on the dropdown arrow. Then, select "Refund'' as shown below.
3. That's it! The billing history will get updated automatically.
If you have any questions, please contact us.