What does the portal look like to patients/clients?
Here's what the patient portal looks like. If you'd like to see this all first-hand, you can create a dummy chart for testing.
Homepage
This is the home page the patient/client will see when they first log in. The main dashboard summarizes all the portal permissions they have enabled. At the top of the page, patients/clients can toggle between family members and/or clinician accounts. 
From this page, patients/clients can:
- View their recent messages and send a message to you or your assistant.
- View any upcoming appointment and/or book an appointment online.
- Under "Clinician Information," view your "Portal Dashboard" message.
- View their current balance due and/or make a payment.
Messages
In the "Messages" section, patients/clients can manage their inbox, check and reply to their incoming messages, and archive them.
Schedule
In the "Schedule" section, patients/clients can view their upcoming appointments, reschedule/cancel if applicable, and book new appointments. 
Demographic Info
In the "Demographic Info" section, there are two tabs:
1. In the "Update info" tab, patients/clients can add/update their demographic, emergency contact, and insurance information.
2. In the "Health records" tab, patients/clients can view/download their health records. 
Billing
In the "Billing" section, there are three tabs:
1. In the "Credit Cards" tab, patients/clients can manage their payment details.
2. In the "Billing History" tab, patients/clients can review their transactions and create superbills.
3. In the "Invoices" tab, patients/clients can view/download/pay their invoices.
Documents
In the "Documents" section, patients/clients can fill out any pending admin forms, questionnaires, rating scales, and e-consent to PDFs.
Clinician's Instructions
In the "Clinician's Instructions" section, patients/clients can see any notes (like treatment plans/recommendations) shared by you.
Account
In the "Account" section, patients/clients can update their Luminello account information, enable 2-factor authentication, consent to receive unencrypted notifications via email, and export their health records to PDF.
If you have any questions, please contact us.