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  • How do I invite an administrative assistant / new hire to my Luminello account?
  • What do I do if my patient/client asks for help with Luminello?
  • How do I see a rating scale (symptom measure) once it's been filled out?
  • Can parents change the child's email address on their Luminello account?
  • How do I turn off my prospective patient/client intake form?
  • How do I create an admin doc to be e-signed by patient/clients?
  • How do I delete an intake request?
  • Referrals Overview
  • Can a self-pay option be added in the pre-screen form?
  • How can I edit or delete the predefined categories on an intake note in the form builder?
  • What can I do if my patient no longer has access to the email used to create their portal account?
  • How do I administer a questionnaire?
  • Why are my questions not showing up on my pre-screen form?
  • Tell me more about the ''Getting Started Checklist'' on the dashboard
  • What does "Replace question title with this text in a saved note" do?
  • How do I choose who gets notified when an intake request is received?
  • How are the rating scales added up?
  • Can a patient/client and their family member(s) e-sign the same document?
  • What do the question types in the ''Questionnaire'' form look like?
  • Can I send my custom questionnaire to more than one patient/client at a time?
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