Frequently Asked Questions
- Where can I store the PDF file of my exported charts that is safe and secure?
- Where can I find Luminello's terms of service?
- I recently got married and changed my last name. How can I update this information with Luminello?
- How do I create an aging report for unpaid insurance claims?
- How do I indicate a replacement or a voided claim?
- How can I notify patients that a new document is available for e-consent?
- How do I qualify for the New Graduate Premier program?
- Can assistants compose and sign notes?
- When is my monthly notes counter refreshed?
- How do pro-rated charges work for upgrades?
- I'm going to join a Luminello group, what do I do with my account?
- How can I access other areas of Luminello while composing a note without leaving the screen?
- I am set up for e-refills; why am I receiving pharmacy faxes?
- How do I opt-out of notification emails about Luminello activities?
- What is the difference between rendering NPI and billing NPI?
- How do I enable third-party cookies?
- Luminello to SimplePractice Migration FAQs
- Why is Luminello showing a warning message that my connection is down while everything else is working fine?
- I'm an international citizen, can I use Luminello?
- What happens to existing appointments if my patient/client changed his/her name?