Frequently Asked Questions
- How do I force files to open in a new tab instead of download to my computer?
- How do I create a chart?
- How does spell checker work in each browser?
- Tell me more about how training and customer support works
- Help, my patient/client has forgotten their username/ password!
- Is my file too large to upload?
- What counts towards the monthly note limit?
- How do I book a screenshare or phone session?
- Premium features overview
- How can I add a Luminello button to my website?
- Calendar and online booking FAQs
- Financial and billing FAQs
- Is there a form that I can send to my patients to comply with the ''No Surprises Act''?
- Can we use Luminello on mobile devices?
- How do I protect my notes that contain substance abuse treatment information?
- How do I get an e-lab account with the major labs?
- Can I dictate into Luminello?
- What is a BAA?
- How do I prevent new patients/clients from booking appointments online?
- FAQ about the 21st Century CURES Act